Terms of Service

Last Modified: October 29, 2025

These Terms of Use (this "Agreement") are a binding contract between you and the entity you represent ("Customer," "you," or "your") and Brightstead Technologies, LLC, doing business as Grant Authority ("Provider," "we," or "us"). This Agreement governs your access to and use of the Services.

IMPORTANT: THIS AGREEMENT TAKES EFFECT AT THE EARLIEST OF (1) WHEN YOU CLICK THE "I ACCEPT" BUTTON (OR OTHER SIMILAR MECHANISM) BELOW, (2) EXECUTE AN ORDER THAT INCORPORATES THIS AGREEMENT BY REFERENCE, OR (3) ACCESS OR USE THE SERVICES (the "Effective Date"). BY CLICKING ON THE "I ACCEPT" BUTTON BELOW, EXECUTING AN ORDER THAT INCORPORATES THIS AGREEMENT BY REFERENCE, OR ACCESSING OR USING THE SERVICES YOU (A) ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS AGREEMENT; (B) REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, POWER, AND AUTHORITY TO ENTER INTO THIS AGREEMENT AND IF ENTERING INTO THIS AGREEMENT FOR AN ENTITY OR THIRD PARTY, THAT YOU HAVE THE LEGAL AUTHORITY TO BIND THAT ENTITY OR THIRD PARTY; AND (C) ACCEPT THIS AGREEMENT ON YOUR BEHALF OR ON BEHALF OF THE ENTITY OR THIRD PARTY YOU REPRESENT IF YOU ARE ENTERING INTO THIS AGREEMENT FOR AN ENTITY AND AGREE THAT YOU OR SUCH ENTITY, AS APPLICABLE, ARE LEGALLY BOUND BY ITS TERMS.

IF YOU DO NOT ACCEPT THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICES.

1. Definitions

(a) "Customer Input" means information, data, materials, text, prompts, images, works, code, videos, or other content that is input, entered, posted, uploaded, submitted, transferred, or otherwise transmitted by or on behalf of Customer or any other Authorized User through the Services or an AI Feature.

(b) "AI Customer Output" means information, data, materials, text, images, videos, code, works, or other content generated by or otherwise output from the Services or an AI Feature in response to an Customer Input.

(c) "AI Feature" means any feature, functionality, or component of the Services that incorporates, uses, depends on, or employs any AI Technology.

(d) "AI Technology" means any and all machine learning, deep learning, and other artificial intelligence technologies, including statistical learning algorithms, models (including large language models), neural networks, and other artificial intelligence tools or methodologies.

(e) "Authorized User" means Customer and Customer's employees, consultants, contractors, and agents who are authorized by Customer to access and use the Services under the rights granted to Customer under this Agreement.

(f) "Services" means the services provided by Provider under these terms and conditions including access to artificial intelligence-powered tools designed to assist with grant discovery and application preparation.

2. Access and Use

(a) Provision of Access. Subject to and conditioned on your payment of fees and compliance with all terms and conditions of this Agreement, Provider hereby grants you a non-exclusive, non-transferable right to access and use the Services.

(b) Use of Personal Information; Privacy Policy. Use of the Services is also governed by Provider's Privacy Policy, which is incorporated by reference.

(c) AI Technology Acknowledgment. You acknowledge and understand that the AI Technology may make mistakes, make certain assumptions regardless of validity, produce inconsistent results, or not accurately process changes to your input. Provider reserves the right to review and reject any Customer Input or AI Customer Output at any time.

(d) Use Restrictions. You shall not use the Services for any purposes beyond the scope of the access granted in this Agreement. You shall not reverse engineer, disassemble, decompile, or otherwise attempt to derive source code from the Services.

3. Customer Responsibilities

(a) Acceptable Use Policy. The Services may not be used in violation of our Acceptable Use Policy. You shall comply with all applicable laws, rules, and regulations.

(b) Account Use. You are responsible and liable for any and all use(s) of the Services resulting from access provided by you.

(c) Use of AI Customer Output. You are solely responsible for evaluating AI Customer Output for accuracy, completeness, and other factors relevant to your use before using, distributing, or relying on the AI Customer Output.

(d) Minors. You shall not provide any Personal Information of any individual under the age of eighteen (18) years of age. The Services are not intended for minors under the age of thirteen (13) years of age.

4. Fees and Payment

(a) Subscription Tiers. Provider offers multiple subscription plans that provide different levels of access and functionality, including Explorer, Professional, Team, and Enterprise plans.

(b) Nonprofit Organizations. Verified 501(c)(3) organizations and equivalent nonprofit entities may be eligible for special benefits, including a twenty percent (20%) discount on standard subscription rates.

(c) Payment Terms. All subscription fees are due and payable in advance, either monthly or annually, depending on the plan selected.

(d) Automatic Renewal and Cancellation. Subscriptions automatically renew for successive billing periods unless cancelled prior to renewal. Fees for partial billing periods are non-refundable.

7. Limited Warranty and Warranty Disclaimer

(a) Limited Provider Warranty. Provider warrants that the Services will reasonably conform in all material respects to the Documentation when accessed and used by Customer in accordance with this Agreement.

EXCEPT FOR THE LIMITED WARRANTY SET OUT ABOVE, THE SERVICES AND AI CUSTOMER OUTPUT ARE PROVIDED "AS IS" AND PROVIDER SPECIFICALLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. PROVIDER SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

THE SERVICES ARE INTENDED TO SUPPORT AUTHORIZED USERS IN IDENTIFYING AND PREPARING GRANT APPLICATIONS; THE SERVICES DO NOT GUARANTEE ELIGIBILITY, APPROVAL, OR AWARD OF ANY FUNDING. YOU ARE RESPONSIBLE FOR REVIEWING, VERIFYING, AND FINALIZING ALL MATERIALS GENERATED THROUGH THE SERVICES PRIOR TO SUBMISSION TO ANY THIRD PARTY.

9. Limitations of Liability

EXCEPT AS PROHIBITED BY LAW, IN NO EVENT WILL PROVIDER BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, ENHANCED, OR PUNITIVE DAMAGES; INCREASED COSTS, DIMINUTION IN VALUE OR LOST BUSINESS, PRODUCTION, REVENUES, OR PROFITS; LOSS OF GOODWILL OR REPUTATION; USE, INABILITY TO USE, LOSS, INTERRUPTION, DELAY OR RECOVERY OF ANY DATA; OR COST OF REPLACEMENT GOODS OR SERVICES.

PROVIDER'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNTS PAID TO PROVIDER BY CUSTOMER IN THE THREE (3) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10. Term and Termination

(a) Term; Termination. These terms remain in effect while you use the Website or Services. We may suspend or terminate your access at any time, with or without notice, for any reason.

(b) Effect of Expiration or Termination. Upon termination, Customer shall immediately discontinue use of the Provider IP. Provider may permanently delete Customer Data from the Services.

(c) Refunds. Provider may provide a refund for duplicate charges, fraudulent charges, or if required by applicable law. Subject to the foregoing, subscription fees are non-refundable.

11. Complaints; Billing Inquiries

If you have any concerns, complaints, or disputes regarding the website or any content or Services, please contact us at [email protected].

16. Governing Law; Jurisdiction

All matters relating to the Website and this Agreement shall be governed by the laws of the State of Delaware. Any action shall be brought only in state or federal court located in Delaware.