Terms of Service

The Services are designed for organizations, consultants, grant writers, researchers, businesses, public-sector teams, and other professional users seeking grant intelligence and application support. You must be at least 18 years old to create an account or use the Services. If an organization permits a younger person to access exported materials or supervised work product, the organization is responsible for all required permissions, supervision, school or parental consents, and compliance with applicable law.

You are responsible for maintaining the confidentiality of account credentials and for all activity under your account. You must provide accurate account, billing, organization, and contact information and keep it current.

GrantAuthority provides grant discovery, grant and foundation intelligence, fit scoring, eligibility review support, workspaces, document storage, application tracking, AI-assisted proposal drafting, document generation, and verification tools. The Services may include data from public grantors, government sources, foundations, customer-provided materials, and third-party data providers.

GrantAuthority does not award grants, determine grant eligibility, guarantee funding, guarantee acceptance of an application, or control decisions made by grantors, agencies, foundations, reviewers, or other third parties. GrantAuthority provides math, data, workflow support, draft generation, and verification assistance so you can make better decisions and prepare stronger materials.

The Services include AI features that may search, summarize, draft, classify, analyze, score, or verify materials. AI output may be incomplete, incorrect, outdated, or unsuitable for a specific grantor, program, jurisdiction, or submission requirement. You are responsible for reviewing, editing, verifying, approving, and submitting all materials before relying on them or sending them to any third party.

Our AI features may use your organization profile, uploaded documents, workspace records, saved grants, chat messages, prompts, application drafts, and other Customer Data to retrieve relevant information and insert it into drafts, analyses, and documents for your organization. Customer Data is scoped to the organization or workspace that provided it. We do not use Customer Data to train foundation models unless we obtain separate express permission.

Verification, source references, fit scores, and readiness checks are decision-support tools. They do not create a warranty that a draft is accurate, compliant, complete, fundable, or accepted by a grantor.

"Customer Data" means information, documents, prompts, chats, files, organization profiles, application materials, and other content submitted to or generated through the Services by you or your authorized users. As between you and GrantAuthority, you retain your rights in Customer Data. You grant us a limited right to process Customer Data as needed to provide, secure, maintain, improve, troubleshoot, and support the Services.

You are responsible for ensuring that you have the rights, permissions, notices, and consents needed to upload or process Customer Data. Customer Data may include sensitive information, including tax records, budgets, payroll information, financial records, government identifiers, health or program-beneficiary information, demographic information, disability-related information, and other regulated or confidential material. Do not upload sensitive information unless it is necessary for your grant work and you are authorized to do so.

You may not use the Services to:

• violate any law, regulation, grantor rule, program requirement, or third-party right;
• submit false, misleading, fabricated, or fraudulent grant materials;
• misrepresent eligibility, credentials, budgets, beneficiaries, outcomes, partnerships, matching funds, or program facts;
• attempt to access another customer's workspace, documents, prompts, data, or systems;
• reverse engineer, scrape, resell, overload, probe, or disrupt the Services;
• upload malware or content that infringes, defames, harasses, exploits, or unlawfully discriminates;
• use the Services to make automated legal, medical, credit, employment, housing, insurance, or similarly consequential decisions about individuals without required human review and legal compliance; or
• remove, obscure, or misrepresent source references, verification warnings, or risk flags in a way that makes a draft or output misleading.

Paid Services are billed according to the plan, order, checkout page, or invoice you select. Subscription fees are generally charged in advance and renew automatically unless canceled before renewal. Taxes may apply.

Except where required by law, fees are non-refundable. We may, in our sole discretion, provide credits, courtesy refunds, or other accommodations, but doing so does not create an obligation to provide similar treatment in the future.

We may suspend or limit access for unpaid fees, payment failures, suspected abuse, security risk, violation of these Terms, or legal compliance needs.

The Services may interoperate with third-party services, including payment processors, authentication providers, cloud infrastructure, analytics providers, AI model providers, email providers, search services, and grantor or government websites. Third-party services are governed by their own terms and policies.

Grantor materials, deadlines, eligibility rules, award amounts, agency guidance, foundation information, and public records may change without notice. You are responsible for checking the official grantor source before relying on or submitting any application material.

The Services, software, workflows, designs, source code, data structures, search and ranking methods, AI orchestration, trademarks, logos, and related technology are owned by GrantAuthority or its licensors. These Terms do not transfer ownership of the Services to you.

Subject to these Terms and any third-party rights, you may use AI-generated drafts and other outputs for your organization's internal grant work and submissions. You are responsible for determining whether output is appropriate for your intended use.

If you provide feedback, suggestions, or ideas, you grant us permission to use them without restriction or compensation.

Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information. We use administrative, technical, and organizational safeguards designed to protect Customer Data, including organization-scoped access controls. No online service can guarantee perfect security.

We are working to make the Services accessible and usable by people with disabilities. Our Accessibility Statement describes our current accessibility posture and how to request help or an alternative format.

You are responsible for reviewing exported documents, grant submissions, attachments, and other materials for accessibility requirements imposed by your organization, a grantor, or applicable law.

The Services provide information, drafting assistance, workflow support, and verification tools. They do not provide legal, tax, accounting, audit, investment, grantor, government, or professional advice. You should consult qualified professionals when appropriate, especially before making representations to a grantor or submitting regulated materials.

You will defend, indemnify, and hold harmless GrantAuthority and its affiliates, officers, employees, contractors, and agents from claims, damages, liabilities, costs, and expenses arising from Customer Data, your use of the Services, your grant submissions, your violation of these Terms, or your violation of law or third-party rights.

You may stop using the Services at any time and may cancel subscriptions through available account or billing tools. We may suspend or terminate access if we reasonably believe there has been a violation of these Terms, security risk, unlawful activity, nonpayment, or other risk to the Services, users, or third parties.

Sections that by their nature should survive termination will survive, including payment obligations, intellectual property, disclaimers, limitations of liability, indemnity, governing law, and dispute provisions.

We may update these Terms from time to time. If changes are material, we will make reasonable efforts to provide notice, such as by posting the updated Terms, changing the date above, or providing account or email notice. Continued use of the Services after an update means you accept the updated Terms.

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. Except where prohibited by law or provided in a separate written agreement, any action arising from or related to these Terms or the Services must be brought in the state or federal courts located in Delaware, and the parties consent to personal jurisdiction and venue there.

Questions, complaints, billing inquiries, accessibility requests, and legal notices may be sent to support@grantauthority.org.